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  • FAQ

    What credit cards does SHOP1906 accept?

    SHOP1906 accepts Visa, MasterCard, Discover and American Express

    My credit card receipt via email says Realgreek Apparel, is this correct?

    SHOP1906 was developed by Realgreek Apparel so your credit card information will show Realgreek Apparel on any charges. Service and quality you come to expect from Realgreek Apparel will be the same at SHOP1906

    When I go to checkout I receive an error message, why is that?

    The most common error received during checkout is costumers using their current living address and/or ship to address as their main billing address. If you currently live on campus, renting an apartment during school or sending a gift to someone and the credit card you use is billed to a different address; you will receive an error message during checkout. Your billing address (where your monthly credit/debit card statement is received) must be the address listed as the main/billing address in your profile. You will have the ability in your profile to add addresses where you would like goods shipped to if different than your primary billing address.

    When will my order be processed?

    If your order fits all authorization criteria, then all orders placed Monday – Friday will ship out within 48hrs. All orders will be shipped UPS or USPS (at our discretion) and a tracking number will be provided to the valid email address for order delivery confirmation.

    WE DO NOT SHIP ON HOLIDAYS & WEEKENDS 

    Does RGA customize its product?

    No, SHOP1906 does not customize. SHOP1906 is a statement brand for the members of Alpha Phi Alpha Fraternity, Inc. Unlike most vendors, we do not make your product from existing blank goods once the purchase is made. SHOP1906 prides itself on designing high quality products so that the Alpha’s makeAstatement while representing their organization in any capacity. Customers are free to customize their new product at their own risk.

    What is the RGA return policy?

    Only items that have been purchased from the SHOP1906 website can be returned according to the following policy:

    • Every product is satisfaction guaranteed or you may return it for a return of the item price (not including shipping).
    • Customers will be responsible for all shipping costs unless the product(s) received was damaged or error in shipping occurred by SHOP1906
    • All returns must be sent back within 30 days of the invoice date.
    • All other returns will be sent back to the customer.
    • All returns MUST be in saleable condition and include its original packaging with any tags attached.
    • A copy of your invoice/packing slip must accompany any return. If you do not have your invoice you can log into the website under your log in information view history and print previous orders.
    • We are sorry but when exchanging items, credit can only be used per invoice amount, not combined with multiple returns.
    • Please note the item you are returning may be out of stock. We can only provide a refund. Shipping and handling cost will be charged on new orders.
    • Unless a problem on an order was caused by SHOP1906, shipping and handling charges will be billed to the customer. Any concerns simply call SHOP1906, we will be happy to answer any questions you have
    Is the RGA Website secure to shop from?

    Yes, the SHOP1906 by Realgreek Apparel website is protected by (SSL) encryption.

    We guarantee that every transaction you make with us will be 100% safe whether online, in person or via call in orders!!
    Our secure server software (SSL) is the industry standard and is among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

    Do you offer group discounts for multiple orders of the same item?

    Yes, SHOP1906 offers group discounts on multiple purchases (minimum 10) of the same item. PLEASE CALL THE MAIN OFFICE NUMBER TO DISCUSS GROUP DISCOUNT ORDERING

    What is your shipping methods use? Can I track my order?

    SHOP1906 uses UPS or USPS ground shipping on all orders. Once your order is processed you will receive a tracking number from Realgreek Apparel allowing you to track the arrival of your order. Most orders are received within three to five business days or less from the day the item is shipped.

    Can we share pictures with you of our chapter and individuals in Shop1906 product?

    Yes, SHOP1906 wants to highlight all the Alpha men and Chapters on the SHOP1906 website as well as the facebook page. Share with us. Any pictures can be sent to us at info@realgreekapparel.com or like us and reach out to us on Facebook.